Privacy Policy
Last updated: May 2026
DeSoul Electrical Limited is committed to protecting your privacy. This policy explains how we collect and use your personal data in compliance with the Greater Manchester and Scotland General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
The data controller is DeSoul Electrical Limited, represented by Mr Daniel Udeagwu (Director). Contact: DeSoul_Electrical@outlook.com | 07883 310 764.
2. Data We Collect
We may collect your name, phone number, email address, property address, and details of the electrical work you require. We may also receive messages via WhatsApp or email as part of your enquiry.
3. How We Use Your Data
We use your data to respond to enquiries, provide quotes, arrange and carry out electrical work, and maintain records of work completed. We do not use your data for marketing purposes without your consent.
4. Legal Basis
We process your data on the basis of: performance of a contract (to carry out the electrical work you've requested); legitimate interests (to respond to enquiries and manage our business); and legal obligation (where required by law).
5. Data Sharing
We do not sell or share your personal data with third parties for commercial purposes. Data may be shared with a subcontractor where required to carry out your job — always under appropriate confidentiality.
6. Data Retention
We retain customer records for up to 7 years following completion of work, in line with legal and accounting requirements.
7. Your Rights
Under UK GDPR you have the right to access, correct, or request deletion of your personal data. To exercise your rights, contact us at info@desoulelectrical.co.uk
8. Contact & Complaints
For any privacy queries, contact . You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at info@desoulelectrical.co.uk.
